Frequently Asked Questions
Everything you need to know about your Castlefin Equestrian experience.
How do I determine the correct size for my riding apparel?
We provide detailed size charts on every product page. We recommend measuring your chest, waist, and inseam to compare against our specific garment dimensions for the perfect athletic fit.
What is your return policy on safety equipment?
For safety reasons, riding helmets and body protectors must be returned in their original, unopened packaging with all tags attached. Items that show signs of use or impact cannot be accepted.
Do you offer international shipping for heavy stable equipment?
Yes, we ship worldwide. Shipping rates for heavier items like saddles or stable hardware are calculated at checkout based on the total weight and your destination country.
How should I care for my leather tack and boots?
To ensure longevity, we recommend cleaning leather items with a damp cloth after every ride and applying a high-quality leather conditioner once a month to prevent cracking.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery's progress.
Are your textiles moisture-wicking and UV-resistant?
Yes, our performance collection is specifically engineered with technical fabrics that offer UPF 50+ protection and advanced moisture-wicking properties to keep you cool in the saddle.